SEE WHAT OUR CUSTOMERS SAY.

I would highly recommend Chris Ward as a WFM Expert who goes the extra mile with customers to ensure they are getting the most out of their solution. SVL work with Chris and ZEN-RP on a contract basis and have had excellent feedback from all of the customers he has worked with on our behalf. He is very personable, approachable and knowledgeable and takes a very professional approach to all projects. We will definitely continue to work with ZEN-RP in the future.

Anne Holmes

Account Director at SVL Business Solutions

Amazing!! So knowledgeable and even more helpful!

Thank you so much for all the help you gave us and have continued to give us!

I'll be recommending you to anyone who needs a WFM hand!!

Paul Whittaker

Planning Manager at Ageas Retail

I cannot recommend ZEN-RP enough for enhancing the knowledge of your WFM team. Chris is incredibly patient, his knowledge is second to none and nothing was too much trouble even if he had to go over things more than once.

I would absolutely have Chris back if we needed help with anything else within the Planning team.

Faye Herring

Manager Workforce Management at Affinion International

I would without any hesitation recommend ZEN-RP to any company looking to improve their knowledge of their current or future WFM solution and look forward to working with them again.

Michel O'Hara

Resource Planning Kwik Fit

Chris is a WFM expert, sharing his knowledge and experience to ensure we optimized our current infrastructure in order to deliver a better customer and colleague experience.

His knowledge of telephony efficiency is superb and his solution orientated attitude together with speed of delivery is outstanding.

Jacqui Holt

Head of Contact Centres -Swinton insurance

NICE Global Services is driven by a single focus – to make sure you get the most out of our solutions and products. We'll work with you every step of the way, providing you with the knowledge, tools and best practices you need to maximize business results.

SVL Business Solutions is the UK’s most experienced provider of multimedia interaction recording, contact centre applications and PCI security solutions.

With a unique portfolio of enterprise, branch office and SMB solutions, SVL works closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial and utilities.

Teleopti, a top, global provider of workforce management software, offers a world-class WFM solution that is sophisticated, localized and easy to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability – through optimized, automated forecasting and scheduling with cutting-edge features to empower and engage employees.

Workforce management (WFM) suite for forecasting, scheduling, intraday management and reporting. The cloud WFM software injixo covers the entire workforce management process and helps contact centres do more business and create happier customers while lowering costs and reducing effort.